DBBet Privacy Policy

DBBet operates in full compliance with applicable data protection standards in Bangladesh, implementing robust technical and organisational measures to safeguard user information. The platform collects personal data solely for legitimate purposes, including account management, transaction processing, regulatory compliance, and service improvement. All information is stored securely using encryption protocols and access controls to prevent unauthorised disclosure or misuse. Users retain full rights over their personal data, including the ability to access, correct, update, or request deletion of their information at any time.

The following types of personal data are collected and processed:

1. Identification details, including full name, date of birth, and national identification numbers required for account verification.
2. Contact information, such as email addresses, telephone numbers, and residential addresses for communication purposes.
3. Financial details, including payment method information, transaction history, and banking details necessary for deposits and withdrawals.
4. Technical data, such as IP addresses, device identifiers, browser types, and access timestamps for security monitoring.
5. Behavioural data, including gaming preferences, betting patterns, and site navigation history to enhance user experience.
6. Communication records, comprising customer support interactions, email correspondence, and feedback submissions.
7. Verification documents, such as copies of identity cards, utility bills, or other materials required for compliance with anti-money laundering regulations.
8. Location information derived from IP addresses to ensure compliance with jurisdictional restrictions and responsible gambling measures.
9. Consent records documenting user agreement to terms, policies, and marketing communications.
10. Account activity logs tracking login times, session durations, and account modifications for security purposes.

Users have the right to access their personal data, request corrections to inaccurate information, and withdraw consent for processing activities not required by law. Users may also request the deletion of their data, subject to legal retention obligations for financial and regulatory compliance. DBBet respects these rights and provides straightforward mechanisms for users to exercise control over their personal information.

DBBet adheres to the principles outlined in Bangladesh’s Digital Security Act and relevant financial regulations governing online services. The platform maintains transparency in all data processing activities and implements continuous security audits to identify and address potential vulnerabilities. All staff members handling personal data undergo regular training on privacy protection and confidentiality obligations.

DBBet processes personal data exclusively for specified, explicit, and legitimate purposes directly related to service delivery and regulatory compliance. The information collected enables the platform to maintain secure accounts, process financial transactions, prevent fraudulent activities, and deliver personalised gaming experiences. Data processing is conducted in accordance with lawful bases, including user consent, contractual necessity, and legal obligations imposed by regulatory authorities. Transparency remains paramount, and users are informed of processing purposes at the point of collection. All data use is subject to strict internal policies limiting access to authorised personnel only.

Personal data is utilised for the following purposes:

1. Account creation and management, including identity verification, age confirmation, and eligibility assessment for services.
2. Processing deposits, withdrawals, and other financial transactions with secure payment service providers.
3. Delivering customer support services, responding to enquiries, and resolving disputes or complaints.
4. Complying with legal and regulatory requirements, including anti-money laundering checks, fraud prevention, and reporting obligations.
5. Monitoring account activity for security purposes, detecting suspicious behaviour, and preventing unauthorised access.
6. Improving platform functionality, developing new features, and enhancing overall user experience through analytics.
7. Sending transactional communications, such as account notifications, payment confirmations, and security alerts.
8. Delivering marketing communications, promotional offers, and personalised recommendations, subject to user consent.
9. Conducting internal research, statistical analysis, and performance assessments to optimise services.
10. Maintaining records for dispute resolution, legal proceedings, and regulatory audits as required by law.

DBBet ensures that all data processing activities are conducted transparently and with respect for user privacy. The lawful basis for processing is clearly identified for each purpose, whether derived from user consent, contractual obligations, or legal requirements. Users retain the right to object to certain processing activities and may withdraw consent for marketing communications at any time without affecting the provision of core services.

Users can view, correct, or update their personal information at any time by accessing the account settings section on the platform. DBBet provides intuitive tools for managing profile details, contact preferences, and communication settings, empowering users to maintain accurate and current information. Requests for data modification or deletion can be submitted through the customer support team, which processes such requests promptly in accordance with applicable legal requirements. Users consent to necessary security checks designed to verify identity before granting access to sensitive account information, ensuring that personal data remains protected from unauthorised disclosure. Payment information is handled securely by certified electronic service providers, who implement industry-standard encryption and compliance protocols to safeguard financial transactions. DBBet maintains a strong commitment to user privacy and data security, implementing continuous monitoring and regular audits to identify and mitigate potential risks. The platform respects user rights and provides transparent mechanisms for exercising control over personal information, fostering trust and confidence in the services delivered.

DBBet services are strictly intended for individuals aged 18 years or older, in compliance with legal gambling age restrictions in Bangladesh. The platform prohibits registration and participation by minors and implements age verification measures during account creation. However, the operator cannot independently verify the age of all users without receiving identification documents as part of the compliance process.

The following measures are implemented to protect minors:

1. Clear age restrictions are displayed prominently during registration, requiring users to confirm they meet the minimum legal age.
2. Identity verification procedures are conducted to validate the age and identity of users before granting full access to services.
3. Parental or guardian requests for the deletion of a minor’s data are processed immediately upon receipt of appropriate evidence.
4. Any accounts discovered to belong to individuals under 18 years of age are suspended and closed without delay.
5. Funds associated with underage accounts are returned to the source of deposit after investigation and verification.
6. Educational resources and responsible gambling information are provided to promote awareness of age restrictions and legal requirements.

Personal data collected by DBBet may be transferred to and processed in countries outside Bangladesh where the platform’s partners, service providers, and technical infrastructure are located. By using the services, users provide explicit consent for such international data transfers, acknowledging that data protection standards may vary across jurisdictions. DBBet ensures that all partners and service providers are contractually obligated to maintain the confidentiality and security of personal information in accordance with applicable data protection principles.

The following principles govern international data transfers:

1. Personal data is transferred only to jurisdictions with adequate data protection frameworks or under agreements ensuring equivalent protection.
2. All third-party service providers are required to implement technical and organisational measures to safeguard transferred data.
3. Users are informed of the countries to which their data may be transferred and the purposes of such transfers.
4. Data transfers are conducted solely for purposes directly related to service delivery, regulatory compliance, or operational necessity.
5. Users retain the same rights over their data regardless of where it is processed, including rights to access, correction, and deletion.
6. DBBet monitors compliance by all partners and service providers, conducting regular audits to ensure adherence to confidentiality obligations.

A legal disclaimer may alter the scope, application, or effects of certain rules outlined in this Privacy Policy. The disclaimer becomes binding when users accept the policy through registration, electronic signature, or continued use of services.

The following points clarify the scope of the disclaimer:

1. The Privacy Policy is subject to amendments as required by changes in legal or regulatory frameworks governing online services in Bangladesh.
2. Users are notified of significant policy changes through email, account notifications, or prominent website announcements.
3. Continued use of services following policy updates constitutes acceptance of the revised terms and conditions.
4. DBBet reserves the right to modify data processing practices in response to new legal obligations or operational requirements.
5. Disputes arising from the interpretation or application of this policy are subject to resolution under the laws of Bangladesh.
6. The disclaimer does not limit user rights established by applicable data protection laws or regulatory standards.

Cookies are small text files placed on a user’s device by a website to store information about preferences, behaviours, and session activity. DBBet uses cookies to collect statistical data, analyse user behaviour, personalise content, and improve overall site functionality. Cookies enable the platform to recognise returning users, remember login credentials, and deliver tailored recommendations based on individual preferences. The data collected through cookies is retained for a period of one year, after which it is automatically deleted unless renewed by subsequent site visits. Users may disable cookies through their browser settings, although doing so may limit access to certain features or reduce the quality of the user experience. DBBet respects user privacy and ensures that cookies are used solely for legitimate purposes related to service delivery and platform optimisation. No personally identifiable information is collected through cookies without explicit user consent, and all cookie-related data is stored securely to prevent unauthorised access or disclosure.

By registering an account, accessing services, or using any features provided by DBBet in Bangladesh, users acknowledge and accept the terms outlined in this Privacy Policy in full. The latest version of the policy supersedes all previous iterations and governs all data processing activities conducted by the platform. Users are encouraged to review the policy regularly to stay informed of any updates or changes. Failure to accept the policy terms will result in the inability to access or use services provided by the platform. Continued use following any amendments constitutes acceptance of the revised policy and agreement to be bound by its terms. DBBet maintains transparency in all policy updates and ensures that users are notified of significant changes through appropriate communication channels.

Personal data may be shared with third parties under specific circumstances, including compliance with legal obligations, resolution of disputes, or fulfilment of contractual agreements with service providers. Third parties authorised to process user data are listed on the website, and users are informed of the purpose and scope of such sharing. If a third party is not listed, users will be notified separately before any data transfer occurs. By providing personal information, users consent to its disclosure to third parties under the conditions outlined in this policy.

The following principles govern third-party data sharing:

1. Personal data is shared only with trusted partners who are contractually obligated to maintain confidentiality and security standards.
2. Payment processors, banking institutions, and financial service providers receive information necessary to process transactions securely.
3. Identity verification services and compliance partners access data required for regulatory checks, anti-money laundering procedures, and fraud prevention.
4. Customer support and technical service providers may access data to resolve issues, respond to enquiries, and deliver assistance.
5. Marketing and analytics partners may receive aggregated, anonymised data to assess campaign performance and user engagement.
6. Legal authorities, regulatory bodies, and law enforcement agencies may be provided with information in response to lawful requests or court orders.
7. Data may be disclosed to protect the rights, property, or safety of the platform, its users, or the public in accordance with legal requirements.
8. Users are informed of significant third-party relationships and retain the right to object to data sharing not required by law or contract.

The platform may contain links to third-party websites, including payment providers, affiliate partners, and external resources, each of which operates under its own privacy policy and data protection practices. DBBet is not responsible for the content, security, or data handling practices of external sites accessed through such links. Users are advised to exercise caution and review the privacy policies of any third-party websites before providing personal information or engaging with their services.

The following points clarify the platform’s position on external links:

1. Links to third-party websites are provided for user convenience and do not constitute endorsement or approval of their content or practices.
2. DBBet does not control the privacy policies or data processing activities of external websites and cannot guarantee their compliance with applicable standards.
3. Users assume full responsibility for interactions with third-party websites and any personal data provided to such sites.
4. The platform recommends reviewing the terms, privacy policies, and security measures of external websites before sharing personal information.
5. DBBet is not liable for any loss, damage, or unauthorised use of data resulting from interactions with third-party websites.
6. Users may report concerns about external links or third-party practices to customer support for investigation and potential removal.
7. The platform periodically reviews external links to ensure they remain relevant, functional, and aligned with user interests.
8. DBBet encourages users to exercise discretion and maintain awareness of data protection principles when navigating external websites.